PRIVACY POLICY www.caringfornewmothers.com.au privacy notice We respect the privacy needs and concerns of our customers. This document describes our practices for the collection and use of personal information at www.caringfornewmothers.com.au
Our information collection and use practices
Online shopping We offer out customers the ability to purchase products online. To order products from us, you must complete the order forms. During this process, we collect contact information (such as name, address, email address, and telephone numbers), financial information (such as a credit card number), and information about the specific order that you are placing. The information collected during the online shopping process is used to process your order and send to you a confirmation of your order details. We will not use your contact data for other purposes.
Privacy guarantee We will not share any personal information that you provide to the site with any unaffiliated third parties for their own use unless you specifically agree to such sharing. If you choose to participate in surveys or product tests, we will analyse the data to better understand our customers’ needs and preferences and to improve our products and services. Demographic and profile data is generally used to help tailor our website’s content, and it may be shared with other non-affiliated companies on an aggregate (non-identifiable) basis.
Use of Cookies and IP addresses (passive data collection) www.caringfornewmothers.com.au uses cookies (see definition below) to track the number of visitors and obtain other types of non-personally identifiable information such as number of unique visitors, visitor sessions, hits, page views, etc. In addition, we collect and store: the name of the domain and host from which you access the internet (for example, google.com); the internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our site; and the internet address of the website from which you linked directly to our site.
www.caringfornewmothers.com.au uses cookies to provide you with sophisticated shopping functionality, such as keeping track of your shopping cart and its contents as you move throughout our website. We may also use cookies to help deliver content tailored to your specific interests. We do not use this technology to collect any personal information about you. We use the information we collect via cookies to measure the number of visitors to the different sections of our site and to help us make our site more useful. This information is shared with our sponsors, used in marketing literature, and used in presentations. Technical support When requesting technical support, you may be asked to disclose personal information to us so that we can provide assistance to you. For example, we may collect personal information from you (such as an email address, system information, and problem descriptions) in order to provide online technical support and troubleshooting. We use this information for internal purposes only. Information we share In general, we will share your personal information only as described above. We will not share your personal information with third parties for their own use unless you specifically consent to that sharing. However, we will share information whenever we think it reasonably necessary for law enforcement or as otherwise required by law. For example, we may disclose personal information in response to a legal subpoena or as needed to transfer the assets of our company to a purchaser. We may also share information with third parties who perform services on our behalf, provided that these third parties agree to keep the information confidential. Security While no website can guarantee security, we have reasonable security measures in place to help prevent the loss, misuse and alteration of the information under our control. All of your personal information is stored on secure servers at a location designed specifically to ensure that no unauthorised individuals have access to the server or its data. Sensitive data is securely stored and inaccessible to non-validated users. Links to other websites Our website may contain links to other websites maintained by other companies. We are not responsible for the privacy practices or the content of such websites, and we encourage you to use caution when visiting these sites. In particular, we recommend that you view the privacy notice posted on each such site to confirm that the site’s policies are acceptable to you. Questions If you have any questions about our privacy statement or our polices with respect to personal information, please call us at 03 9824 5247 or send an email to info@humancare.com.au. If you have questions or comments about our products or services or an order that you’ve placed, please contact our customer service department at +61 3 9824 5247 or send an email to info@humancare.com.au. Acceptance of our online privacy notice terms and conditions By using this website, you signify your agreement to the terms and conditions of our online privacy notice. If you do not agree to these terms and conditions, please do not use the website. WE reserve the right to modify this Agreement and any policies affecting the website. In the event of a material change in terms, we will contact you via email with information about the change, when it becomes effective, and how you can opt out. Cookie A ‘cookie’ is a small text file that a website can place on your computer's hard drive in order, for example, to collect information about your activities on the site or to make it possible for you to use an online ‘shopping cart’ to keep track of items you wish to purchase. The cookie transmits this information back to the website's computer, which, generally speaking, is the only computer that can read it. Most consumers do not know that ‘cookies’ are being placed on their computers when they visit websites. If you want to know when this happens, or to prevent it from happening, you can set your browser to warn you when a website attempts to place a ‘cookie’ on your computer.
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